OPEN.KIOSK – Abierto

OPEN.KIOSK is an interactive touch screen solution developed to streamline communication with store associates and remote employees. Its operational goal was to provide an interactive engagement experience for Sheetz’ store associates.

It was developed to provide an engagement experience for Sheetz’ store associates. The goal of OPEN.Kiosk was to deliver key operational and motivational messaging to the 22,000+ employees in over 650 stores across 5 states. This solution needed to be easy to update and manage remotely to ensure that critical information was reaching employees.

QUICK FACTS.

OPEN.KIOSK quickly evolved to become more than a back-of-house messaging solution. Employee messaging, site specific reporting, sales data and engagement statistics are expanded capabilities of the current version of OPEN.Kiosk.

• A customized, curated interactive kiosk, sourced and designed by Abierto’s team with custom apps.

• Integrated with Sheetz’ enterprise system to automatically distribute and display each store’s locally relevant data, their daily sales results, as well as monthly bonus stats, birthdays and anniversary recognitions.

• Licensed to retailers on a per site per year basis, under a master license agreement.

• OPEN.KIOSK collects employee interaction data (touches) and reports on engagement.

KIOSK TODAY

Current “Phase 6” development will deliver exicting new functionality and features to enhance the Sheetz brand and better engage and retain store associates:

• Integration to the Center for Missing and Exploited Children and delivery of Amber Alerts.

• Inclusion of Sheetz’ intranet “Bob.com”, so store associates can explore their employment benefits and resources.

• Email and text messaging integration for store operations managers (district and regional management). This direct contact is quicker and verifiable for critical operational information.

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Take your brand to the next level using the OPEN.Platform